Why Insurance Eligibility Verification is Critical for Healthcare Providers
Virginia Billing Service is a medical billing & RCM provider having more than a decade of experience in healthcare eligibility verification outsourcing. We understand the importance of real-time insurance verification healthcare practices require for smooth processing of medical claims and revenue cycle management (RCM). Eligibility verification plays a critical role in your practice like:
Connection to financial stability and claim acceptance rates
Impact of errors: delays, rejections, and revenue loss
Improved patient experience through cost transparency
Our Comprehensive Eligibility Verification Services
Real-Time Insurance Eligibility Checks
Our medical billing eligibility verification services help you check a patient’s health plan and get instant coverage confirmation with electronic data interchange (EDI) integration.
Verification of Benefits (VOB)
VOB (verification of benefits) service provides detailed information on copays, deductibles, coinsurance, plan limits to providers for accurate billing of medical care and procedures.
Prior Authorization Alerts
Prior authorization verification services ensure approvals are taken from insurers for complex medical procedures requiring medical necessity justification for complete reimbursement of submitted claims.
Medicare & Medicaid Eligibility Verification
Our streamlined process for Medicare and Medicaid eligibility checks ensures that Virginia medical practices adhere to CMS policies and treat patients in their network and get reimbursed.
Secondary & Tertiary Coverage Validation
For better claim denials / denial management prevention, we thoroughly check for secondary & tertiary coverage for patients holding more than one health insurance plan.
Out-of-Network Coverage Validation
Our experienced RCM team checks for out-of-network coverage without hassle and promptly informs you for reimbursement rates with accurate patient responsibility estimations.
Policy Termination & Inactive Coverage Alerts
As a local compliance-driven, cost-effective partner, our team provides prompt updates on policy termination of various Virginia-based insurers and inactive coverage alerts on your patients.
How Our Eligibility
Verification Process Works
Step 1: Patient demographic and document check
Step 2: Real-time verification via payer portals
Step 3: Identify authorizations and special requirements
Step 4: Provide financial responsibility estimation
Step 5: Continuous denial monitoring & appeals
Benefits of Outsourcing to Virginia Billing Services
Faster and More Accurate Verifications
Virginia billing company ensures we confirm accurate insurance verification before the patient encounter, reducing check-in delays and last minute surprises for patients and providers both.
Fewer Billing Errors and Denied Claims
Our trained medical billing staff knows ins and outs of thoroughly checking insurance eligibility and obtaining verification of benefits, helping in preventing claim denials and billing errors.
Reduced Administrative Burden
Hiring our insurance verification services in Virginia frees in-house staff from lengthy calls and waiting time and puts good use of their efforts in elevating patient care standards.
Improved Patient Experience
We help you improve patient satisfaction levels by providing transparent and upfront information to patients about insurance coverage, out of pocket costs and deductibles, fostering trust.
Access to Advanced Technology and Expertise
Our AI-powered verification software streamlines the verification of benefit process, removing delays and human errors by providing complete information about payer policies and reimbursement timelines.
Why Choose Virginia Billing Specialist?
Local Virginia expertise (Medicaid & state-specific rules)
HIPAA-compliant and secure systems
Dedicated, experienced billing specialists
Proven success in multiple specialties (mental health, urgent care, internal medicine, etc.)
Reduced claim denials & rejections
Faster reimbursement & cash flow
Improved patient experience & upfront cost transparency
Scalable support for small to large practices
Compliance & Certifications
Our insurance eligibility and verification of benefits services help Virginia-based practices to comply with all local, state, and federal healthcare authorities and regulations including:
Virginia Medicaid (DMAS – Department of Medical Assistance Services)
Virginia Medicare Administrative Contractors (MACs)
Virginia Insurance Carriers / Payers (Anthem BCBS of Virginia, Sentara Health Plans, Aetna Better Health of Virginia, UnitedHealthcare of Virginia, etc.)
Virginia Department of Health (VDH)
Frequently Asked Questions (FAQs)
Insurance verification entails reviewing and confirming a patient's insurance policy information, ensuring that the coverage is active, and determining which services, treatments, and drugs are covered by the health plan a patient has.
Insurance eligibility verification checks are essential for Virginia-based healthcare practices before they start treating patients. In this process, the medical billing team determines the benefits a patient may take from their health plan, procedures and medication allowed, requirement of prior authorizations, co-pays, deductible amount, out-of-pocket cost, etc so providers may treat patients coming to their clinic and get reimbursed without any deduction.
Verification time is affected by the insurance provider and the intricacy of the plan. The verification procedure can take anywhere from a few minutes to several days. To keep the workflow un-interrupted, we perform insurance eligibility verification in advance to minimize waiting time for patients. This helps increase your clients’ satisfaction levels.
Our eligibility verification team has complete knowledge of Virginia’s local insurers including Anthem BCBS of Virginia, Sentara Health Plans, Aetna Better Health of Virginia, UnitedHealthcare of Virginia, Medicare and Medicaid Virginia, etc. We have updated information on these payers policies and reimbursement timescale, thus we help you get detailed information on each patient’s coverage, procedures allowed, prior authorization requirements and reimbursement schedule.
Yes, our revenue cycle management team performs extensive insurance eligibility validation checks of patients holding Medicare and Medicaid health plans. We provide you with detailed information about their insurance coverage, expiration date, deductibles, copays, out of pockets costs, etc to help you minimize claim denials.
We integrate seamlessly with leading EHR and PMS platforms to ensure:
- Automated charge capture and claim submission.
- Secure data transfers with HIPAA compliance.
- Custom workflow improvement to improve efficiency.
Virginia billing company serves more than 100 medical specialties across the state with varying size, type, location and patient pool including:
- Therapy (Physical & Occupational)
- Internal Medicine
- Family Practice
- Emergency Medicine
- Pediatrics (General & Subspecialties)
- Psychiatry & Psychology
- Obstetrics & Gynecology (OB/GYN)
- Cardiology
- Endocrinology
- Oncology
Outsourcing RCM services for insurance eligibility verification offers various benefits over in-house hiring like:
- 50-70% reduction in operational costs
- No need for training in-house staff
- Error-free and streamlined billing
- 100% HIPAA-compliance
- Complete and detailed insurance verification
- No expense of staff training, hiring, benefits
- No expense on billing software and hardware acquisition
- Access to AHIMA & AAPC-certified coders and billers
- 24/7 access to virtual medical assistant
- Updated ICD-10, CPT and HCPCS coding practices